AI & Automated Systems Disclaimer

The AegisWire platform incorporates automated systems including, but not limited to:

• Policy enforcement engines that automatically permit or deny network sessions based on configured rules and real-time trust assessments.
• Cryptographic key exchange and session establishment mechanisms that operate without manual intervention.
• Anomaly detection and behavioural monitoring components that may generate alerts, trigger policy responses, or surface recommendations.
• Session scoring and trust-level assignment systems that classify traffic and user behaviour against defined parameters.
• Automated certificate validation, revocation checking, and cryptographic posture assessment.
• Log analysis and audit trail generation systems.

These systems operate based on configurations, rules, thresholds, and parameters set by the Customer and/or AegisWire engineers. They are designed to assist human security and network operations teams — not to replace human judgement in high-stakes decisions.

Automated systems, by their nature, are not infallible. AegisWire makes no representation or warranty, express or implied, that:

• Outputs, alerts, recommendations, or decisions produced by automated systems are accurate, complete, or free from error.
• Threat classifications, anomaly scores, or trust assessments reflect the true or complete state of a network environment.
• Automated policy decisions will correctly identify all threats or correctly permit all legitimate traffic in all circumstances.
• AI-assisted features will perform identically across different network environments, data sets, or operational contexts.
• Any automated system within the platform is free from bias, incorrect pattern recognition, or false positives and false negatives.

AegisWire strongly recommends that Customers:

• Maintain qualified human oversight of all automated policy enforcement decisions, particularly those that may block, restrict, or terminate network access for users or systems.
• Treat automated alerts, scores, and recommendations as inputs to human decision-making processes, not as final determinations.
• Regularly review and audit automated system configurations, rules, and thresholds to ensure they reflect current operational requirements and security objectives.
• Test automated systems in non-production environments before relying on them for critical infrastructure or safety-sensitive operations.
• Establish escalation procedures for scenarios where automated systems produce ambiguous or conflicting outputs.

AegisWire is not liable for any loss, damage, disruption, or security incident that arises from a Customer’s failure to maintain appropriate human oversight of automated system outputs.

Where the AegisWire platform is used in a manner that results in automated decisions with legal or similarly significant effects on natural persons (for example, denial of network access by an authorised employee), the Customer, as data controller, is responsible for:

• Ensuring a lawful basis exists under applicable data protection law for such automated decision-making.
• Providing data subjects with appropriate information about automated decisions affecting them.
• Implementing a mechanism for data subjects to request human review of automated decisions where required by law.
• Complying with the requirements of GDPR Article 22 and equivalent provisions under applicable national law.

AegisWire, as data processor, will provide reasonable technical assistance to the Customer in facilitating compliance with these obligations upon written request. See the Data Processing Addendum for further details.

The use of AI-assisted threat detection, anomaly scoring, policy enforcement, or any other automated security feature does not guarantee that the Customer’s network, systems, or data will be free from security incidents, breaches, unauthorised access, or data loss. AegisWire expressly disclaims any warranty that its automated systems will prevent all security incidents or provide complete protection against all threats.

Security is a shared responsibility. Customers remain responsible for their own security posture, incident response, and compliance with applicable security standards and regulations.

Certain features of the AegisWire platform may rely on or integrate with AI or machine-learning components supplied by third parties. AegisWire is not responsible for the accuracy, completeness, fairness, or reliability of outputs generated by third-party AI components. Where third-party AI is used, AegisWire will endeavour to disclose this in product documentation.

To the maximum extent permitted by applicable law, ITLOX LTD (trading as AegisWire) shall not be liable for any loss, damage, claim, or expense arising directly or indirectly from:

• Reliance on any output, recommendation, alert, classification, or decision produced by an automated system within the platform.
• False positives or false negatives produced by anomaly detection, threat classification, or policy enforcement systems.
• Automated blocking or restriction of legitimate traffic or users.
• Failure of automated systems to detect, prevent, or respond to security threats.
• Any other consequence of automated system operation, misconfiguration, or unexpected behaviour.

This limitation is without prejudice to the general limitation of liability set out in the Terms of Service.

For questions about automated systems, AI features, or to report unexpected behaviour:

ITLOX LTD (trading as AegisWire)
Legal: legal@aegiswire.com
Security: security@aegiswire.com